Sell cigars online without getting deplatformed.
Shopify cut us off. Square froze our funds. So we built the platform we wished existed. Boxpress is the storefront, POS, wholesale portal, and compliance layer made specifically for cigar businesses, with FluidPay payments, PACT Act + 50-state OTP filing, and a per-tenant database that's yours to keep.
$497/month, flat. Every feature included. 14-day free trial. No card required. No deplatforming without a conversation.
Real Boxpress install. Battlewagon Cigars — Veteran Owned & Operated. 37 SKUs, 11 lounges, 9 blog posts. See it live →
Who Boxpress is built for
Six cigar business types. One platform. If your operation looks like one of these, keep reading.
I run a cigar brand. Can I sell B2B and DTC from one system?
Yes. One catalog feeds your retailer-only wholesale portal AND your public DTC storefront, with separate pricing per channel. Run drops, allocate to your top accounts before public release, and equip your reps with the mobile app to write orders in the field.
I'm a wholesaler. Do you handle Net 30 and per-customer pricing tiers?
Yes. Bronze/Silver/Gold tiers with automatic price overrides, Net 15/30/60 terms, credit limits enforced at checkout, statement runs, and PACT Act reports filed monthly. Distributors across multiple states are who this is built for.
I own a lounge. Can I run POS, members, and events in one place?
Yes. Browser-based POS that works offline (camera barcode scan, no extra hardware), member lockers, paid event ticketing through FluidPay, PDF event flyers, and a public lounge map that pulls in your address automatically.
I run a brick-and-mortar shop. Do I need a developer to use this?
No. Everything runs through the admin UI. POS, inventory, age verification, license tracking with 30/60/90-day expiry alerts, and PACT Act reports. Add the storefront when you're ready, not before.
I sell cigars online nationwide. Will you handle 50-state OTP?
Yes. Every state's OTP rate is tracked. Filing-ready reports generate monthly. Age verification orchestrates with your Persona, Veriff, or AgeChecker.net account. Bilingual (EN + ES) storefront at launch. FluidPay processes the payments other gateways won't touch.
I'm a sales rep. Is there a real mobile app I can use in my truck?
Yes. GPS-confirmed visit logs, photos of lounges, notes per account, and order writing on behalf of any retailer in your territory. Commission tracking built in. Designed for use in cars and lounges, not behind a desk.
What does my actual day look like with Boxpress?
A walkthrough of one operating day. Each beat is a thing you do. Each thing you do is a feature already running in the platform.
7:30 AM
Open the doors
Inventory dashboard already shows yesterday's movement, low-stock alerts, and aging dates on the lots that matter. No spreadsheet. No counting twice.
12:15 PM
Lunch rush at the counter
POS runs in the browser. Camera scans the barcode (no extra hardware), age verification fires through your Persona or Veriff account, FluidPay tokenizes the card. Receipt prints. Stock decrements atomically — no overselling later.
2:00 PM
Sales rep places an order from the road
Your rep is at a lounge in another state. Mobile app, GPS-confirmed visit logged, order written against that retailer's wholesale tier with their custom Net 30 pricing. Commission tracked automatically.
5:00 PM
Drop goes live
Allocation engine notifies the accounts you pre-allocated to, opens a 24-hour claim window, and atomically returns unclaimed units to the public pool when the timer expires. Nobody double-claims. Nobody oversells.
6:30 PM
Close out the day
End-of-day report. PACT Act fields already captured on every order. OTP rate already calculated by state. Tobacco license expiry alert tells you you've got 60 days on Florida — plenty of time, no surprise.
The features cigar buyers actually ask about
Six questions every operator asks on the demo call. Here are the answers up front, so you don't have to take a meeting just to learn what's in the box.
Question 1
How do drops actually work in Boxpress?
Stop losing your best customers to your competitor's drop program.
Set a release date, allocate units to specific accounts before public launch, and email notifications fire automatically. Your top accounts get a 24-hour claim window. Anything unclaimed returns to the public pool the second the timer expires. Allocation strategies: manual, equal split, tier-weighted, or velocity-weighted. Atomic claims at the database level mean two people clicking at the same instant cannot both win.
Question 2
Do you actually have a wholesale portal with Net 30?
Distributors get a B2B catalog that respects their tier and their terms.
Logged-in B2B catalog with custom pricing per customer or tier (Bronze/Silver/Gold). Net 15 / Net 30 / Net 60 billing. Credit limits enforced automatically at checkout. Invoice generation, statement runs, re-order from history. Your reps see the same view as the buyer. Your accountant sees the receivables aging report.
Question 3
How does Boxpress handle PACT Act and 50-state OTP?
Built in. Not bolted on. Not an integration. Not a bookkeeper's problem.
Every order captures the data fields PACT Act reporting needs. Every state's OTP rate is tracked. Filing-ready reports generate monthly. Tobacco license expiry alerts hit your inbox 90, 60, and 30 days out. Federal TTB permits stored with your install. Audit-grade transaction logs for every cigar sale.
Question 4
What payment processor do you use, and will I get cut off?
FluidPay. Cigar-friendly. Locked-in relationship. The reason you're here.
FluidPay is one of a small handful of processors that actually wants tobacco merchants. ACH and credit card. Cards are tokenized so your servers never store PAN data (PCI scope reduction). Refunds, partial refunds, voids, automatic settlement reporting. The reason Shopify deplatformed you is the reason FluidPay built this lane. We never deplatform you without a conversation.
Question 5
I've got reps in the field. Is the mobile app any good?
Designed for the cab of a truck and the floor of a lounge — not a desk.
Field reps log visits with GPS-confirmed location, take notes, photograph lounges, and place orders on behalf of accounts in their territory. Visit history per account. Commission tracking. Native-feeling on iOS and Android, not a desktop site shoved into a phone screen. Reps stop losing orders to napkins. You stop losing visibility to memory.
Question 6
How do you handle age verification without storing IDs on your servers?
You bring the verification provider. We orchestrate. PII stays with them.
Bring your own Persona, Veriff, or AgeChecker.net account. Boxpress redirects the customer, receives the signed callback, gates checkout. Webhook signatures are verified with timing-safe comparison. Driver's license images live with the verification vendor — never on your database. Returning customers reuse prior verifications, so they aren't re-IDing on every order.
Will Boxpress deplatform me like Shopify did?
Short answer: no. Long answer: here are the five guarantees that make the short answer real.
We will never deplatform you without a conversation.
That's the founding promise. Jake started Boxpress after Shopify cut Fathom & Fury off without warning, and Square froze the funds. If something goes wrong on your install, we call you first. If you violate the law, we still call you first. No silent shutoffs. Ever.
FluidPay is the lane. The relationship is locked in.
Cigar-friendly payment processing with one of the few merchant-bank relationships that actually wants tobacco. Cards are tokenized — we never see the PAN. Refunds, voids, partial refunds, settlement reports all run through it. The reason Shopify killed your store is the reason FluidPay built this rail.
Your data lives in YOUR Postgres database. Not a shared one.
Pattern-2 strict multi-tenancy. Every customer install gets a dedicated Postgres database — physically separate, not row-level filtered. If your competitor is also a Boxpress customer, your tables and theirs never share a server. We can't accidentally leak your data because it isn't in the same place.
Full export anytime. We'll even help you migrate out.
Your customer list is your customer list. Order history, products, wholesale accounts, sales rep visit logs — CSV export from the admin UI on demand. Want a full Postgres dump? Email us. Want to leave for a competitor? We'll send your data over and tell you what we'd do differently.
Founder-direct support. Audit-grade security.
Email Jake at [email protected]. He's the operator who got deplatformed and built the platform. AES-256-GCM encryption at rest on every sensitive field. Webhook signatures verified with timing-safe comparison. Per-tenant rotating magic-link secrets so one compromised install can't impersonate another. Last adversarial audit found 35 issues across 7 pillars; criticals and highs were resolved within 24 hours.
How much does Boxpress cost?
One price. Every feature. No tier games. Flat monthly fee — we never take a percentage of your revenue. FluidPay's processing fees are paid directly to FluidPay.
The Boxpress platform
For cigar businesses ready to take real ownership of their commerce — brands, lounges, retailers, and wholesalers who are tired of waiting for a SaaS giant to decide tobacco is a problem.
- Storefront + checkout + product catalog
- POS (browser-based, unlimited registers)
- Wholesale portal (unlimited B2B accounts)
- Sales rep mobile app (unlimited reps)
- Drops + allocation engine
- Events engine + ticketing
- All 50-state OTP filing prep + PACT Act reports
- Tobacco license tracking + 90/60/30-day expiry alerts
- Lounge locator (public Mapbox map)
- Customer database + wholesale tier system
- Inventory tracking with low-stock alerts
- PDF Studio (sell sheets, retailer one-pagers, flyers)
- Proof Points marketing automation
- Bilingual EN + ES storefront
- FluidPay payments (cigar-friendly processor)
- Persona / Veriff / AgeChecker.net age verification
- Custom domain + custom branding
- Per-tenant Postgres database (data isolation)
- White-glove onboarding
- Founder Slack channel access
- 14-day free trial, no card required
- No deplatforming without a conversation
No credit card required. Talk to the founder before you spend a dollar.
Why one price?
We don't believe in artificial tier walls. You either need a real cigar commerce platform or you don't. One price, every feature, no upsell games.
The wholesale portal, the rep app, drops, events, all 50 states of OTP filing — they're in the box from day one. You shouldn't have to outgrow a starter plan to access the features that made you pick a cigar-specific platform.
Flat $497/month. No revenue cut. No per-seat fees. No surprise invoice.
Every install includes: 14-day free trial, no credit card required, full data export anytime, no deplatforming without a conversation. Your data lives in your own dedicated Postgres database — physically separate from every other Boxpress customer.
What happens when I book a demo? Will you pitch me?
No. We won't pitch you. We'll show you what we've built and let you decide.
Tell us your business type. We open the live admin and walk you through the exact features you'd use on day one. You ask whatever you want about compliance, payments, deplatforming, data ownership, pricing, integrations. If it's not the right fit, you say no and we don't follow up. 30 minutes. No deck. No upsell. The founder is on the call.